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Monticello City Utility Services

Monticello City Utility Services (MCUS) is the public water and sanitary sewer service provider to the community, owned and operated by the City of Monticello.

Responsibilities:
The Utility Billing Clerk for MCUS is responsible for:

  • Preparation and mailing of monthly billing statements to all MCUS customers 
  • Payment collections and allocations  
  • Monitoring delinquent accounts
  • Processing all applications and deposits where applicable for service and transfer of service
  • Assisting customers with questions regarding billing and fee structures
  • Processing work orders regarding service repairs, leak checks and service transfers
  • Communication of important notifications with MCUS customers

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Contact          
Jill Potts        
Utility Billing Clerk
Email

210 N Hamilton
Monticello, IL 61856

Ph: (217) 762-2583
Fx: (217) 762-9307

Hours
Monday - Friday
8:00 am - 12:00 pm
1:00 pm - 5:00 pm