Monticello City Utility Services

Monticello City Utility Services (MCUS) is the public water and sanitary sewer service provider to the community, owned and operated by the City of Monticello.


The Utility Billing Clerk for MCUS is responsible for:

  • Preparation and mailing of monthly billing statements to all MCUS customers
  • Payment collections and allocations
  • Monitoring delinquent accounts
  • Processing all applications and deposits where applicable for service and transfer of service
  • Assisting customers with questions regarding billing and fee structures
  • Processing work orders regarding service repairs, leak checks and service transfers
  • Communication of important notifications with MCUS customers