Monticello City Utility Services (MCUS) is the public water and sanitary sewer service provider to the community, owned and operated by the City of Monticello.
Responsibilities:
The Utility Billing Clerk for MCUS is responsible for:
Preparation and mailing of monthly billing statements to all MCUS customers
Payment collections and allocations
Monitoring delinquent accounts
Processing all applications and deposits where applicable for service and transfer of service
Assisting customers with questions regarding billing and fee structures
Processing work orders regarding service repairs, leak checks and service transfers
Communication of important notifications with MCUS customers